|When a maintenance issue arises,
please call 302-366-1841 as soon as possible.
Our maintenance staff will respond to your call in a timely manner.
Please follow the prompts to either leave a message or talk to our answering service to report the problem.
Steve is on it!
Maintenance immediately for:
ANY WATER/PLUMBING PROBLEMS
FIRE (CALL 911)
REFRIGERATOR NOT WORKING
ANYTHING YOU DEEM IMPORTANT
It is important to contact us immediately for all water issues especially. Leaks can affect those apartments below you or around you and must be taken care of quickly.
You will not be charged for leaks unless you have neglectfully let the matter turn into a larger problem causing damage to our unit or to other apartments. All areas of incoming water have shut-off valves.
If your toilet begins to overflow, you can help keep it contained and avoid any damage charges by quickly turning off the valve behind the toilet, then call Ivy Hall for maintenance.
Buy a plunger,
when the toilet overflows
during the night or weekends,
you can quite possibly
fix the problem yourself.
If maintenance must come to your apartment after hours, you will be charged $25 to plunge the toilet.
If you have a plunger,
you can save yourself the trouble and money!
HAVE PAINTING QUESTIONS?
|GAS HEAT OR STOVE
Copyright 2014 Ivy
All Rights Reserved