Before you can get your keys, one thing you have to make sure of is that the Electric has been turned on in either your name or in the name of someone affiliated with your apartment. For the names and telephone numbers of utility companies, please click here:

 Utility Connections.

You must acquire either a receipt (if you go in person), or an account number (if you make arrangements over the phone) as your proof. You may then call Ivy Hall  at 302-366-1841 to make arrangements to get your apartment key.  We'll ask you for the account number if you set your electric up over the phone. So, please have that ready. If you went in person, we will need to see the receipt. You can fax or email it to us. If you cannot do that, just let us know that you have a receipt and we can always call the City of Newark for confirmation.

You must make arrangements with us during the hours of 8:30 - 4:00 pm Monday - Friday. You can also email us the information at the either of the email addresses below.

If you are arriving on a weekend, we can make special arrangements, just ask us! We can also mail you a key if you'd like. Just let us know your preference!

For additional information please see: Information for new applicants.


Have a question? Email: or

 New & Current Tenant Info

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